installation problem with ubunto 16.4

install
solved

(wassim swaileh) #1

Hello, when i try to install prodigy wheel via the command "pip install prodigy-1.6.1-cp35.cp36.cp37-cp35m.cp36m.cp37m-linux_x86_64.whl
i get a message saying that the wheel is not supported in my platform
the message is
" Requirement ‘prodigy-1.6.1-cp35.cp36.cp37-cp35m.cp36m.cp37m-linux_x86_64.whl’ looks like a filename, but the file does not exist
Processing ./prodigy-1.6.1-cp35.cp36.cp37-cp35m.cp36m.cp37m-linux_x86_64.whl
Could not install packages due to an EnvironmentError: [Errno 2] Aucun fichier ou dossier de ce type: ‘/home/wassim/prodigy-1.6.1-cp35.cp36.cp37-cp35m.cp36m.cp37m-linux_x86_64.whl’

Thank in advance for helping me to solve this problem


(Ines Montani) #2

Hi! Did you rename the file according to your platform, as described here (or in your PRODIGY_README.html)?

Double-check that you’ve downloaded the correct wheel and make sure your version of pip is up to date. If it still doesn’t work, check if the file name matches your platform, e.g. by calling distutils.util.get_platform(), and rename the file if necessary. For more details, see this article on Python wheels and cross-platform compatibility. Essentially, Python wheels are only archives containing the source files – so you can also just unpack the wheel and place the contained prodigy package in your site-packages directory.

Also, could you double-check that you’re definitely pointing pip install to the right location? This message looks suspicious and could mean that it can’t actually find the file:

Requirement 'prodigy-[...]' looks like a filename, but the file does not exist

(wassim swaileh) #3

Thank you for your kind answer, which file are you refering to? because when i subscribed, i did not receive any email containing anything to download.


(Ines Montani) #4

Oh okay – you should have definitely received an email with the Prodigy installers for the different platforms as well as the README after purchasing. Since those emails are sent out automatically, maybe also check your spam folder just to be sure?

If you still can’t find it, please send us an email to contact@explosion.ai and include the details of your order (name, email address, rough date/time) so we can find it in our system :slightly_smiling_face:


(wassim swaileh) #5

Ok, thanks alot
I double checked my e-mail even spam, but i didn’t find an e-mail with the prodigy installers. since seconds ago, i sent and e-mail to contact@explosion.ai with my name, e-mail address and date/time.