How long should I expect to wait for a response on my student license application ?

Hi,

I submitted an application for a license to use Prodigy as a student of a degree-granting institution (the university e-mail used in the application is ludor19@student.sdu.dk, which is different from the one registered on this forum account).

I am a bit surprised that I didn't receive any confirmation email - was the application submitted successfully and if so, how long should I expect to wait before hearing back? Prodigy seems to be light years ahead of the other annotation tools I've seen, but I have limited time to get started on my project, so I need to decide whether I should wait or go for an alternative.

Greetings!

Hi Luca,

We process the research license requests in batches, as we need to look at them manually. We just sent out a batch of licenses, so you should have received an email today. Let me know if it didn’t come through.

Best,
Matt

Got it, can’t wait to get my hands dirty. Thanks!