Thanks for the details. Yes, this seems like there was a problem with the installation.
We've seen this previously due to incompatible Python versions, especially with conda.
I know you tried, but can you double check you're using the consistent Python version (e.g., try which python or which python3) to ensure you're installing Prodigy with a wheel consistent with the Python version you're running?
Just curious, can you also try to install Prodigy viapypi, not a wheel file?