# \#mac **URL:** https://support.prodi.gy/tag/mac/22.md [Latest](https://support.prodi.gy/latest.md) · [Categories](https://support.prodi.gy/categories.md) · [Tags](https://support.prodi.gy/tags.md) --- ## [zsh: illegal hardware instruction python -m prodigy stats](https://support.prodi.gy/t/zsh-illegal-hardware-instruction-python-m-prodigy-stats/5749)
**Author:** [@c00lcoder](https://support.prodi.gy/u/c00lcoder)\ **Replies:** 3\ **Last updated:** [July 5, 2022, 2:03am UTC](https://support.prodi.gy/t/zsh-illegal-hardware-instruction-python-m-prodigy-stats/5749 "2022-07-05T02:03:07Z")
Hi I just purchased prodi.gy and am getting this error. when I run this python -m prodigy stats or python3 -m prodigy stats I get this error zsh: illegal hardware instruction python -m prodigy stats when I run any … --- ## [Installation issues on Mac (MacOS High Sierra Version 10.13.6)](https://support.prodi.gy/t/installation-issues-on-mac-macos-high-sierra-version-10-13-6/5204)
**Author:** [@PPRice](https://support.prodi.gy/u/PPRice)\ **Replies:** 3\ **Last updated:** [March 24, 2022, 1:43pm UTC](https://support.prodi.gy/t/installation-issues-on-mac-macos-high-sierra-version-10-13-6/5204 "2022-03-24T13:43:56Z")
Hi, I'm trying to install Prodigy 1.11 on my Mac (macOS High Sierra Version 10.13.6, and the model year is 2017). While using prodigy-1.11.7-cp310-cp310-macosx\_10\_14\_x86\_64.whl, I received the error '\*.whl is not a supp… --- ## [M1 Installation](https://support.prodi.gy/t/m1-installation/5447)
**Author:** [@GalM](https://support.prodi.gy/u/GalM)\ **Replies:** 1\ **Last updated:** [March 15, 2022, 1:50pm UTC](https://support.prodi.gy/t/m1-installation/5447 "2022-03-15T13:50:19Z")
Hi, Before buying the license, I wanted to know if the installation works smoothly on M1 (MacBook Pro M1 Max) without any hack needed. Thanks! --- ## [Errors while installing Prodigy on M1 Max Macbook Pro](https://support.prodi.gy/t/errors-while-installing-prodigy-on-m1-max-macbook-pro/5110)
**Author:** [@Joshmantova](https://support.prodi.gy/u/Joshmantova)\ **Replies:** 2\ **Last updated:** [December 21, 2021, 5:17pm UTC](https://support.prodi.gy/t/errors-while-installing-prodigy-on-m1-max-macbook-pro/5110 "2021-12-21T17:17:04Z")
I've read through several similar topics and have not found a solution to help me install Prodigy on my M1 Macbook. It looks like you don't provide a whl for Python3.8 on ARM but do for 3.9 and 3.10. I tried creating con… --- ## [Unable to install on macOS 12.1](https://support.prodi.gy/t/unable-to-install-on-macos-12-1/5112)
**Author:** [@Aneesh](https://support.prodi.gy/u/Aneesh)\ **Replies:** 9\ **Last updated:** [December 21, 2021, 10:13am UTC](https://support.prodi.gy/t/unable-to-install-on-macos-12-1/5112 "2021-12-21T10:13:02Z")
Unable to install Prodigy on mac OS 12.1 --- ## [pip install prodigy -f https://XXXX-XXXX-XXXX-XXXX@download.prodi.gy not working](https://support.prodi.gy/t/pip-install-prodigy-f-https-xxxx-xxxx-xxxx-xxxx-download-prodi-gy-not-working/4630)
**Author:** [@micbar](https://support.prodi.gy/u/micbar)\ **Replies:** 4\ **Last updated:** [August 30, 2021, 1:05pm UTC](https://support.prodi.gy/t/pip-install-prodigy-f-https-xxxx-xxxx-xxxx-xxxx-download-prodi-gy-not-working/4630 "2021-08-30T13:05:19Z")
Hi, I just purchased prodigy, and received a key, but when I ran the command I got: " Looking in links: https://\*\*\*\*@download.prodi.gy ERROR: Could not find a version that satisfies the requirement prodigy ERROR: No … --- ## [Installation Issue on Mac](https://support.prodi.gy/t/installation-issue-on-mac/2907)
**Author:** [@ukamath](https://support.prodi.gy/u/ukamath)\ **Replies:** 4\ **Last updated:** [July 29, 2021, 11:45pm UTC](https://support.prodi.gy/t/installation-issue-on-mac/2907 "2021-07-29T23:45:12Z")
Tried running pip3 install prodigy-1.9.9-cp36.cp37.cp38-cp36m.cp37m.cp38-macosx\_10\_13\_x86\_64.whl ERROR: prodigy-1.9.9-cp36.cp37.cp38-cp36m.cp37m.cp38-macosx\_10\_13\_x86\_64.whl is not a supported wheel on this platform. I… --- ## [Unable to install in M1 mac](https://support.prodi.gy/t/unable-to-install-in-m1-mac/4379)
**Author:** [@Bhavya6187](https://support.prodi.gy/u/Bhavya6187)\ **Replies:** 3\ **Last updated:** [July 1, 2021, 8:49am UTC](https://support.prodi.gy/t/unable-to-install-in-m1-mac/4379 "2021-07-01T08:49:41Z")
I am trying to install prodigy on my m1 mac but getting wheel unsupported error. python -c "import distutils.util; print(distutils.util.get\_platform())" macosx-11-arm64 Here's the things I tried - pip install ~/Down… --- ## [Cannot download prodigy on Mac](https://support.prodi.gy/t/cannot-download-prodigy-on-mac/4359)
**Author:** [@hhh4001](https://support.prodi.gy/u/hhh4001)\ **Replies:** 1\ **Last updated:** [June 25, 2021, 3:22am UTC](https://support.prodi.gy/t/cannot-download-prodigy-on-mac/4359 "2021-06-25T03:22:05Z")
Hi, when I try to download prodigy on my macbook it gives the error message " There is no application set to open the document “prodigy-1.10.8-cp36.cp37.cp38-cp36m.cp37m.cp38-macosx\_10\_14\_x86\_64 (2).whl”." I also don't … --- ## [Can't upgrade my prodigy installation / (or install)](https://support.prodi.gy/t/cant-upgrade-my-prodigy-installation-or-install/4277)
**Author:** [@strickvl](https://support.prodi.gy/u/strickvl)\ **Replies:** 3\ **Last updated:** [June 10, 2021, 12:55pm UTC](https://support.prodi.gy/t/cant-upgrade-my-prodigy-installation-or-install/4277 "2021-06-10T12:55:22Z")
I think I was using Prodigy before without problems, but I recently received a new version, which I downloaded, and then wanted to upgrade. But I am getting this error: \[~/Desktop/Prodigy\]$ ls PRODIGY\_LICENSE.pdf prodi… --- ## [Cannot run Prodigy on MacBook Air, M1, Big Sur 11.2.3 (pydantic error)](https://support.prodi.gy/t/cannot-run-prodigy-on-macbook-air-m1-big-sur-11-2-3-pydantic-error/4250)
**Author:** [@aanifh](https://support.prodi.gy/u/aanifh)\ **Replies:** 1\ **Last updated:** [May 24, 2021, 12:28am UTC](https://support.prodi.gy/t/cannot-run-prodigy-on-macbook-air-m1-big-sur-11-2-3-pydantic-error/4250 "2021-05-24T00:28:57Z")
Hello :slightly\_smiling\_face: I have upgraded to a new MacBook Air (M1, Big Sur 11.2.3) and am trying to install and run Prodigy. I run this in the Terminal :point\_down: pip install /Users/firstname\_surname/Downloads/p… --- ## [Can't install prodigy Apple M1 using conda environment](https://support.prodi.gy/t/cant-install-prodigy-apple-m1-using-conda-environment/4247)
**Author:** [@VeronicaCPerez](https://support.prodi.gy/u/VeronicaCPerez)\ **Replies:** 3\ **Last updated:** [May 22, 2021, 12:01am UTC](https://support.prodi.gy/t/cant-install-prodigy-apple-m1-using-conda-environment/4247 "2021-05-22T00:01:59Z")
Hello, I have a M1 Macbook and I'm using python inside a conda environment. But I'm still having issues installing prodigy. I've installed open-cv and tensor flow in this environment using wheel. I'm not sure how to fix … --- ## [Can't install Prodigy - Apple M1](https://support.prodi.gy/t/cant-install-prodigy-apple-m1/3863)
**Author:** [@jal](https://support.prodi.gy/u/jal)\ **Replies:** 7\ **Last updated:** [May 21, 2021, 2:14am UTC](https://support.prodi.gy/t/cant-install-prodigy-apple-m1/3863 "2021-05-21T02:14:48Z")
What am I doing wrong? ERROR: prodigy-1.10.5-cp36.cp37.cp38-cp36m.cp37m.cp38-macosx\_10\_14\_x86\_64.whl is not a supported wheel on this platform. I also tried changing to 11.1\_ARM64.whl I was able to install the file no… --- ## [Prodigy refuses to run](https://support.prodi.gy/t/prodigy-refuses-to-run/4213)
**Author:** [@capaldo](https://support.prodi.gy/u/capaldo)\ **Replies:** 5\ **Last updated:** [May 11, 2021, 10:37pm UTC](https://support.prodi.gy/t/prodigy-refuses-to-run/4213 "2021-05-11T22:37:56Z")
Have been trying to install prodigy and it refuses to run. Running this: python3 -m prodigy Gets: Traceback (most recent call last): File "/usr/local/Cellar/python@3.9/3.9.5/Frameworks/Python.framework/Versions/3.9… --- ## [Mac install issues](https://support.prodi.gy/t/mac-install-issues/4085)
**Author:** [@kwgood1980](https://support.prodi.gy/u/kwgood1980)\ **Replies:** 2\ **Last updated:** [April 2, 2021, 12:32pm UTC](https://support.prodi.gy/t/mac-install-issues/4085 "2021-04-02T12:32:19Z")
Welp, Guess I'm next in line for mac install issues. Catalina 10.15.2 (19C57) Python 3.8(trying to install within venv) Followed instructions, and I'm still getting the "is not a supported wheel on this platform" err… --- ## [Mac install failing](https://support.prodi.gy/t/mac-install-failing/208)
**Author:** [@GDB](https://support.prodi.gy/u/GDB)\ **Replies:** 28\ **Last updated:** [March 19, 2021, 12:07pm UTC](https://support.prodi.gy/t/mac-install-failing/208 "2021-03-19T12:07:31Z")
Purchased a personal license. Have several hours invested in this and have run out of things to try. Installing on a Mac OS X El Capitan Version 10.11.6 Python 3.6.4 Created a new Anaconda environment: prodigyenv Creat… --- ## [Mac OS Big Sur 11.1 - Cannot install Prodigy](https://support.prodi.gy/t/mac-os-big-sur-11-1-cannot-install-prodigy/3781)
**Author:** [@jose-erickson](https://support.prodi.gy/u/jose-erickson)\ **Replies:** 2\ **Last updated:** [January 6, 2021, 4:09am UTC](https://support.prodi.gy/t/mac-os-big-sur-11-1-cannot-install-prodigy/3781 "2021-01-06T04:09:16Z")
I have done everything possible. Still cannot find a way to install Prodigy. I actually did it the first time, until I migrated to Spacy 3, then everything broke. The file I get from you: prodigy-1.10.5-cp36.cp37.cp38-… --- ## [error running prodigy on macOS Mojave](https://support.prodi.gy/t/error-running-prodigy-on-macos-mojave/2132)
**Author:** [@glusted](https://support.prodi.gy/u/glusted)\ **Replies:** 2\ **Last updated:** [October 22, 2019, 2:13pm UTC](https://support.prodi.gy/t/error-running-prodigy-on-macos-mojave/2132 "2019-10-22T14:13:41Z")
I am running Prodigy - prodigy-1.6.1-cp35.cp36.cp37-cp35m.cp36m.cp37m-macosx\_10\_13\_x86\_64.whl - on a MAcOS 10.14.6 (Mojave). The Prodigy service starts, but I get the following errors when I call the service: Traceback… --- ## [mmh3 dependency and issues with libstdc++ / libc++ (OSX)](https://support.prodi.gy/t/mmh3-dependency-and-issues-with-libstdc-libc-osx/900)
**Author:** [@rroa](https://support.prodi.gy/u/rroa)\ **Replies:** 5\ **Last updated:** [February 18, 2019, 3:52pm UTC](https://support.prodi.gy/t/mmh3-dependency-and-issues-with-libstdc-libc-osx/900 "2019-02-18T15:52:41Z")
When installing prodigy one of its dependencies (mmh3) relies on using the “old” C++ standard library. I was able to circumvent this issue by using conda rather than pip. But I figured it would be useful for someone to … --- ## [Problems Installing Prodigy on Mac 10.12.6](https://support.prodi.gy/t/problems-installing-prodigy-on-mac-10-12-6/623)
**Author:** [@Munduruca](https://support.prodi.gy/u/Munduruca)\ **Replies:** 1\ **Last updated:** [June 19, 2018, 8:05am UTC](https://support.prodi.gy/t/problems-installing-prodigy-on-mac-10-12-6/623 "2018-06-19T08:05:43Z")
I’m using anaconda and Python 2.7 I tried to install using pip unsuccessfully. Then I used get\_platform and renamed the file to my platform name but still, it did not work. Ultimately, I unzipped the file and tried the… --- ## [Problems Installing Prodigy on Mac](https://support.prodi.gy/t/problems-installing-prodigy-on-mac/411)
**Author:** [@ender133](https://support.prodi.gy/u/ender133)\ **Replies:** 2\ **Last updated:** [March 19, 2018, 12:18pm UTC](https://support.prodi.gy/t/problems-installing-prodigy-on-mac/411 "2018-03-19T12:18:43Z")
Hello everyone, I am trying to install Prodigy on my Mac (v 10.13.3) for the first time but I am constantly getting tracebacks on using conda install. Can someone please share the steps they followed when they installed…