# zipfile.BadZipFile: File is not a zip file

**URL:** https://support.prodi.gy/t/zipfile-badzipfile-file-is-not-a-zip-file/1457
**Category:** Getting Started
**Tags:** solved, install, windows
**Created:** [April 30, 2019, 11:48am UTC](https://support.prodi.gy/t/zipfile-badzipfile-file-is-not-a-zip-file/1457 "2019-04-30T11:48:00Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![ines](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/ines/32/3_2.png) [@ines](https://support.prodi.gy/u/ines)
#### Post date: [April 30, 2019, 4:18pm UTC](https://support.prodi.gy/t/zipfile-badzipfile-file-is-not-a-zip-file/1457/4 "2019-04-30T16:18:25Z")

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This does sound like the file got corrupted somehow? Did you try re-downloading it? You should find the download link in the first email you received from us.

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_[View the full topic](https://support.prodi.gy/t/zipfile-badzipfile-file-is-not-a-zip-file/1457)._