# whl file is not supported

**URL:** https://support.prodi.gy/t/whl-file-is-not-supported/4361
**Category:** Getting Started
**Tags:** solved, install, windows
**Created:** [June 25, 2021, 10:57am UTC](https://support.prodi.gy/t/whl-file-is-not-supported/4361 "2021-06-25T10:57:06Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![ines](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/ines/32/3_2.png) [@ines](https://support.prodi.gy/u/ines)
#### Post date: [June 28, 2021, 2:04am UTC](https://support.prodi.gy/t/whl-file-is-not-supported/4361/2 "2021-06-28T02:04:18Z")

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Hi! `conda install` doesn't support installing wheel files directly, so this is why you're seeing this error. The easiest way is to just use `pip install` instead.

Also see the conda docs for background: [Using wheel files with conda — conda-build 3.21.4+11.gb01fc2b2.dirty documentation](https://docs.conda.io/projects/conda-build/en/latest/user-guide/wheel-files.html)

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_[View the full topic](https://support.prodi.gy/t/whl-file-is-not-supported/4361)._