# video annotation - error loading more than 400 MB
**URL:** https://support.prodi.gy/t/video-annotation-error-loading-more-than-400-mb/7429
**Category:** Uncategorized
**Tags:** usage
**Created:** [November 8, 2024, 10:19am UTC](https://support.prodi.gy/t/video-annotation-error-loading-more-than-400-mb/7429 "2024-11-08T10:19:29Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@Gal\_R](https://support.prodi.gy/u/Gal_R)
#### Post date: [November 8, 2024, 10:19am UTC](https://support.prodi.gy/t/video-annotation-error-loading-more-than-400-mb/7429/1 "2024-11-08T10:19:29Z")
Hi,
I'm trying to set up a video annotation task. I have over 100 video files in varying sizes, and I get the following error message on the prodigy web page (where the annotations should appear) - "ERROR: can't fetch tasks. Make sure the server is running correctly".
I tried changing the number of files in the folder, as well as their sizes, and noticed that it loads them as long as the overall size of the folder is under 400 MB.
My project includes working with the video and corresponding text files simultaneously, so splitting up the videos in order to keep then under 400MB would not be a solution that I could implement. I'd appreciate you help in figuring this out.
Thank you
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### Author:  [@magdaaniol](https://support.prodi.gy/u/magdaaniol)
#### Post date: [November 11, 2024, 8:50am UTC](https://support.prodi.gy/t/video-annotation-error-loading-more-than-400-mb/7429/2 "2024-11-11T08:50:02Z")
Welcome to the forum @Gal_R đŸ‘‹
If you're using a default `audio.manual` loader with large files, the conversion to base64 (i.e. encoding of the entire file to a string) might result in performance issues.
See this post for more context and suggestions on how to load large media files to Prodigy:
> [@audio.manual with video loader can't handle large videos](https://support.prodi.gy/t/audio-manual-with-video-loader-cant-handle-large-videos/4261/2):
>
> Hi! The problem here is that the built-in audio, video and image loaders will convert the file data to base64 to send it to the web app. So basically, the entire file is encoded as a string. That works fine for smaller files and is convenient, because you can easily work with local files and the source data is stored with the annotation, so you never lose the reference. However, if your files are large, this is less convenient, sending the data takes much longer (because you're essentially send…
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### Author:  [@Gal\_R](https://support.prodi.gy/u/Gal_R)
#### Post date: [November 19, 2024, 3:47pm UTC](https://support.prodi.gy/t/video-annotation-error-loading-more-than-400-mb/7429/3 "2024-11-19T15:47:06Z")
Thank you very much! I'll try it