# Support for License Download

**URL:** <https://support.prodi.gy/t/support-for-license-download/2221>\
**Category:** Getting Started\
**Tags:** meta, solved\
**Created:** [November 16, 2019, 1:45am UTC](https://support.prodi.gy/t/support-for-license-download/2221 "2019-11-16T01:45:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ryantstone](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/ryantstone/32/1047_2.png) [@ryantstone](https://support.prodi.gy/u/ryantstone)\
**Post date:** [November 16, 2019, 1:45am UTC](https://support.prodi.gy/t/support-for-license-download/2221/1 "2019-11-16T01:45:39Z")

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I purchased a license through 2/19 and was needing to re-download from my latest licensed version but access has been removed. How can I go about getting a copy of 1.7.1

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**Author:** ![ines](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/ines/32/3_2.png) [@ines](https://support.prodi.gy/u/ines)\
**Post date:** [November 16, 2019, 1:25pm UTC](https://support.prodi.gy/t/support-for-license-download/2221/2 "2019-11-16T13:25:20Z")

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Hi! And sure, that's no problem 🙂 Could you send us an email to contact@explosion.ai with your order ID (starting with #EX...)?