# Prodigy will not install

**URL:** <https://support.prodi.gy/t/prodigy-will-not-install/7495>\
**Category:** Uncategorized\
**Created:** [February 3, 2025, 3:47am UTC](https://support.prodi.gy/t/prodigy-will-not-install/7495 "2025-02-03T03:47:35Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![johnmarquess](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/johnmarquess/32/4315_2.png) [@johnmarquess](https://support.prodi.gy/u/johnmarquess)\
**Post date:** [February 3, 2025, 3:47am UTC](https://support.prodi.gy/t/prodigy-will-not-install/7495/1 "2025-02-03T03:47:35Z")

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I am trying to install prodigy into a new virtual environment.  
My environment was created using conda and miniforge.

`conda create -n nlp python=3.11`

When I try to install prodigy using pip I get the error

```python
Looking in links: https:// **** @download.prodi.gy
ERROR: Could not find a version that satisfies the requirement prodigy (from versions: none)
ERROR: No matching distribution found for prodigy

```

I have the latest version of pip installed (v25.0).

This pip install has worked flawlessly until now. Any ideas why it has stopped working?  
Thanks

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**Author:** ![magdaaniol](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/magdaaniol/32/2787_2.png) [@magdaaniol](https://support.prodi.gy/u/magdaaniol)\
**Post date:** [February 3, 2025, 9:03am UTC](https://support.prodi.gy/t/prodigy-will-not-install/7495/2 "2025-02-03T09:03:11Z")

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Hi @johnmarquess ,

It looks like our download server is down for some reason - we are looking into it. In the meantime, we can send you the `.whl` file for installing Prodigy if you email us your license number at `contact@explosion.ai`.  
Apologies for the inconvenience, we expect it to be fixed soon!

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<div class="post-metadata">

**Author:** ![johnmarquess](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/johnmarquess/32/4315_2.png) [@johnmarquess](https://support.prodi.gy/u/johnmarquess)\
**Post date:** [February 3, 2025, 9:33am UTC](https://support.prodi.gy/t/prodigy-will-not-install/7495/3 "2025-02-03T09:33:21Z")

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All good thanks. I can wait for the download server to come back onle.

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**Author:** ![magdaaniol](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/magdaaniol/32/2787_2.png) [@magdaaniol](https://support.prodi.gy/u/magdaaniol)\
**Post date:** [February 3, 2025, 12:39pm UTC](https://support.prodi.gy/t/prodigy-will-not-install/7495/4 "2025-02-03T12:39:28Z")

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Hi @johnmarquess ,

The download service has been restored and you should now be able to pip install as usual! Thank you for your patience.