# Prodigy installation error - setup file not found **URL:** \ **Category:** Uncategorized\ **Tags:** install, solved, windows\ **Created:** [September 9, 2019, 10:19am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990 "2019-09-09T10:19:57Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Bhargavi](https://avatars.discourse-cdn.com/v4/letter/b/cab0a1/32.png) [@Bhargavi](https://support.prodi.gy/u/Bhargavi)\ **Post date:** [September 9, 2019, 10:19am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/1 "2019-09-09T10:19:57Z")
processing c:\users\bhargavi.eruva\downloads\prodigy-1.8.3-cp35.cp36.cp37-cp35m.cp36m.cp37m-win\_amd64.zip ERROR: Command errored out with exit status 1: command: 'c:\apps\anaconda\python.exe' -c 'import sys, setuptools, tokenize; sys.argv[0] = '"'"'C:\Users\BHARGA~1.ERU\AppData\Local\Temp\pip-req-build-ojc23c6u\setup.py'"'"'; **file** ='"'"'C:\Users\BHARGA~1.ERU\AppData\Local\Temp\pip-req-build-ojc23c6u\setup.py'"'"';f=getattr(tokenize, '"'"'open'"'"', open)( **file** );code=f.read().replace('"'"'\r\n'"'"', '"'"'\n'"'"');f.close();exec(compile(code, **file** , '"'"'exec'"'"'))' egg\_info --egg-base pip-egg-info cwd: C:\Users\BHARGA~1.ERU\AppData\Local\Temp\pip-req-build-ojc23c6u Complete output (5 lines): Traceback (most recent call last): File "", line 1, in File "c:\apps\anaconda\lib\tokenize.py", line 447, in open buffer = \_builtin\_open(filename, 'rb') FileNotFoundError: [Errno 2] No such file or directory: 'C:\Users\BHARGA~1.ERU\AppData\Local\Temp\pip-req-build-ojc23c6u\setup.py' ---------------------------------------- ERROR: Command errored out with exit status 1: python setup.py egg\_info Check the logs for full command output. ---
**Author:** ![ines](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/ines/32/3_2.png) [@ines](https://support.prodi.gy/u/ines)\ **Post date:** [September 9, 2019, 10:44am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/2 "2019-09-09T10:44:24Z")
Hi! This looks more like a problem with pip and conda and their interaction when using virtual environments. When it builds the wheel, it's looking in the wrong location for a `setup.py`. This thread describes a very similar problem and it was solved by adding `--no-cache-dir` to `pip install`: > > > I'm having trouble installing tfp using pip from Anaconda - perhaps this isn't supported? I ran the command pip install --user... ---
**Author:** ![Bhargavi](https://avatars.discourse-cdn.com/v4/letter/b/cab0a1/32.png) [@Bhargavi](https://support.prodi.gy/u/Bhargavi)\ **Post date:** [September 9, 2019, 10:56am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/3 "2019-09-09T10:56:58Z")
It still does not work for me and throws me the same error ---
**Author:** ![ines](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/ines/32/3_2.png) [@ines](https://support.prodi.gy/u/ines)\ **Post date:** [September 9, 2019, 11:06am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/4 "2019-09-09T11:06:41Z")
Can you try a fresh non-conda environment? ---
**Author:** ![Bhargavi](https://avatars.discourse-cdn.com/v4/letter/b/cab0a1/32.png) [@Bhargavi](https://support.prodi.gy/u/Bhargavi)\ **Post date:** [September 9, 2019, 11:11am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/5 "2019-09-09T11:11:06Z")
```python [C:\Apps>pip install C:\Users\bhargavi.eruva\Downloads\prodigy-1.8.3-cp35.cp36.cp37-cp35m.cp36m.cp37m-win_amd64.zip --no-cache-dir Processing c:\users\bhargavi.eruva\downloads\prodigy-1.8.3-cp35.cp36.cp37-cp35m.cp36m.cp37m-win_amd64.zip ERROR: Command errored out with exit status 1: command: 'c:\apps\anaconda\python.exe' -c 'import sys, setuptools, tokenize; sys.argv[0] = '"'"'C:\\Users\\BHARGA~1.ERU\\AppData\\Local\\Temp\\pip-req-build-8sbnuw6i\\setup.py'"'"'; __file__ ='"'"'C:\\Users\\BHARGA~1.ERU\\AppData\\Local\\Temp\\pip-req-build-8sbnuw6i\\setup.py'"'"';f=getattr(tokenize, '"'"'open'"'"', open)( __file__ );code=f.read().replace('"'"'\r\n'"'"', '"'"'\n'"'"');f.close();exec(compile(code, __file__ , '"'"'exec'"'"'))' egg_info --egg-base pip-egg-info cwd: C:\Users\BHARGA~1.ERU\AppData\Local\Temp\pip-req-build-8sbnuw6i\ Complete output (5 lines): Traceback (most recent call last): File "", line 1, in File "c:\apps\anaconda\lib\tokenize.py", line 447, in open buffer = _builtin_open(filename, 'rb') FileNotFoundError: [Errno 2] No such file or directory: 'C:\\Users\\BHARGA~1.ERU\\AppData\\Local\\Temp\\pip-req-build-8sbnuw6i\\setup.py' ---------------------------------------- ERROR: Command errored out with exit status 1: python setup.py egg_info Check the logs for full command output. ``` Struck with same error again ---
**Author:** ![honnibal](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/honnibal/32/35_2.png) [@honnibal](https://support.prodi.gy/u/honnibal)\ **Post date:** [September 9, 2019, 11:18am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/6 "2019-09-09T11:18:52Z")
Are you able to pip install other packages? Nothing in the error looks like it's coming from Prodigy --- it seems purely a matter of your environment. The traceback shows that you're still executing `pip` from Anaconda. I'm sorry that this is hard, but it's a general Python thing (and honestly, I think it's Anaconda's fault for introducing a whole second system that breaks everything...). If you create a new virtual environment, you should be able to execute `pip` from within it explicitly, for instance by running `my-env/scripts/pip.exe`. This should ensure that you're running the right version of pip. ---
**Author:** ![Bhargavi](https://avatars.discourse-cdn.com/v4/letter/b/cab0a1/32.png) [@Bhargavi](https://support.prodi.gy/u/Bhargavi)\ **Post date:** [September 9, 2019, 11:21am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/7 "2019-09-09T11:21:45Z")
yes, I am able to install other packages through pip. Do you suggest creating a new environment ? ---
**Author:** ![honnibal](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/honnibal/32/35_2.png) [@honnibal](https://support.prodi.gy/u/honnibal)\ **Post date:** [September 9, 2019, 11:22am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/8 "2019-09-09T11:22:39Z")
That's what Ines recommended above, yes. In theory it shouldn't be necessary but it would help debug the problem. ---
**Author:** ![honnibal](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/honnibal/32/35_2.png) [@honnibal](https://support.prodi.gy/u/honnibal)\ **Post date:** [September 9, 2019, 11:24am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/9 "2019-09-09T11:24:28Z")
Actually maybe this is simpler. Could you do `pip --version`? You might just need `pip install --upgrade pip` ---
**Author:** ![Bhargavi](https://avatars.discourse-cdn.com/v4/letter/b/cab0a1/32.png) [@Bhargavi](https://support.prodi.gy/u/Bhargavi)\ **Post date:** [September 9, 2019, 11:27am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/10 "2019-09-09T11:27:53Z")
It is 19.2.3 ---
**Author:** ![honnibal](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/honnibal/32/35_2.png) [@honnibal](https://support.prodi.gy/u/honnibal)\ **Post date:** [September 9, 2019, 11:32am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/11 "2019-09-09T11:32:24Z")
Other issues suggest it may be the version of setuptools? [https://github.com/palantir/python-language-server/issues/370](https://github.com/palantir/python-language-server/issues/370) ---
**Author:** ![Bhargavi](https://avatars.discourse-cdn.com/v4/letter/b/cab0a1/32.png) [@Bhargavi](https://support.prodi.gy/u/Bhargavi)\ **Post date:** [September 9, 2019, 11:34am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/12 "2019-09-09T11:34:09Z")
I have checked that link and updated both pip and setuptools. However, no luck ---
**Author:** ![honnibal](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/honnibal/32/35_2.png) [@honnibal](https://support.prodi.gy/u/honnibal)\ **Post date:** [September 9, 2019, 11:37am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/13 "2019-09-09T11:37:18Z")
I don't suppose you have a local directory named `prodigy/` in your path? ---
**Author:** ![Bhargavi](https://avatars.discourse-cdn.com/v4/letter/b/cab0a1/32.png) [@Bhargavi](https://support.prodi.gy/u/Bhargavi)\ **Post date:** [September 9, 2019, 11:37am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/14 "2019-09-09T11:37:50Z")
yes I do not have it ---
**Author:** ![Bhargavi](https://avatars.discourse-cdn.com/v4/letter/b/cab0a1/32.png) [@Bhargavi](https://support.prodi.gy/u/Bhargavi)\ **Post date:** [September 9, 2019, 11:43am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/16 "2019-09-09T11:43:42Z")
Is there anything I can try out? ---
**Author:** ![honnibal](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/honnibal/32/35_2.png) [@honnibal](https://support.prodi.gy/u/honnibal)\ **Post date:** [September 9, 2019, 11:46am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/17 "2019-09-09T11:46:50Z")
I've been looking around. Can you try just making a fresh virtual environment and installing from scratch? I don't know what's happened with your environment to make the error, there are lots of ways Python environments can get into bad states, especially because of the two installation systems. ---
**Author:** ![Bhargavi](https://avatars.discourse-cdn.com/v4/letter/b/cab0a1/32.png) [@Bhargavi](https://support.prodi.gy/u/Bhargavi)\ **Post date:** [September 9, 2019, 11:48am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/18 "2019-09-09T11:48:05Z")
Sure. will try doing that. Just one clarification, you want me to create this virtual environment not through anaconda right ? ---
**Author:** ![honnibal](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/honnibal/32/35_2.png) [@honnibal](https://support.prodi.gy/u/honnibal)\ **Post date:** [September 9, 2019, 11:50am UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/19 "2019-09-09T11:50:58Z")
If that's your only viable Python installation, then I guess, yes do that. If it's easy for you to use a normal Python virtualenv with something like: ```python python3 -m venv pgy-env pgy-env\Scripts\pip.exe install C:\Users\bhargavi.eruva\Downloads\prodigy-1.8.3-cp35.cp36.cp37-cp35m.cp36m.cp37m-win_amd64.zip ``` That would be better. ---
**Author:** ![Bhargavi](https://avatars.discourse-cdn.com/v4/letter/b/cab0a1/32.png) [@Bhargavi](https://support.prodi.gy/u/Bhargavi)\ **Post date:** [September 9, 2019, 12:18pm UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/20 "2019-09-09T12:18:00Z")
I dont have access to create non conda virtual environments. Do you thing another environment through anconda will work? ---
**Author:** ![honnibal](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/honnibal/32/35_2.png) [@honnibal](https://support.prodi.gy/u/honnibal)\ **Post date:** [September 9, 2019, 12:18pm UTC](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990/21 "2019-09-09T12:18:57Z")
It might, give it a try. [Next page](https://support.prodi.gy/t/prodigy-installation-error-setup-file-not-found/1990.md?page=2)