# Need Refund for duplicate order

**URL:** <https://support.prodi.gy/t/need-refund-for-duplicate-order/1095>\
**Category:** Uncategorized\
**Tags:** meta, solved\
**Created:** [December 31, 2018, 1:29pm UTC](https://support.prodi.gy/t/need-refund-for-duplicate-order/1095 "2018-12-31T13:29:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![prathibha](https://avatars.discourse-cdn.com/v4/letter/p/5f8ce5/32.png) [@prathibha](https://support.prodi.gy/u/prathibha)\
**Post date:** [December 31, 2018, 1:29pm UTC](https://support.prodi.gy/t/need-refund-for-duplicate-order/1095/1 "2018-12-31T13:29:19Z")

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Dear Team,

We purchased license twice, request you to refund the same.

–  
Hi Bhargava,

Thanks for ordering from us. This email confirms your order of the following items:

Prodigy (5 x Company Seat) x 1

**[order details and license keys redacted]**

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<div class="post-metadata">

**Author:** ![ines](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/ines/32/3_2.png) [@ines](https://support.prodi.gy/u/ines)\
**Post date:** [December 31, 2018, 6:29pm UTC](https://support.prodi.gy/t/need-refund-for-duplicate-order/1095/2 "2018-12-31T18:29:32Z")

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Hi! (I removed your order details and license keys, since you probably don’t want to share them online publicly.)

Could you send us an email to contact@explosion.ai and the reference of both orders?