# Mac install issues

**URL:** <https://support.prodi.gy/t/mac-install-issues/4085>\
**Category:** Getting Started\
**Tags:** install, mac\
**Created:** [March 30, 2021, 10:41pm UTC](https://support.prodi.gy/t/mac-install-issues/4085 "2021-03-30T22:41:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kwgood1980](https://avatars.discourse-cdn.com/v4/letter/k/a698b9/32.png) [@kwgood1980](https://support.prodi.gy/u/kwgood1980)\
**Post date:** [March 30, 2021, 10:41pm UTC](https://support.prodi.gy/t/mac-install-issues/4085/1 "2021-03-30T22:41:14Z")

</div>

Welp,

Guess I'm next in line for mac install issues.

Catalina 10.15.2 (19C57)  
Python 3.8(trying to install within venv)

Followed instructions, and I'm still getting the "is not a supported wheel on this platform" error.  
Tried the solutions that other people have used,

```
>>> from distutils.util import get_platform
>>> plat = get_platform()
>>> print(plat)
macosx-10.15-x86_64
>>>

```

ERROR: prodigy-1.10.7-cp38-macosx-10\_15\_x86\_64.whl is not a supported wheel on this platform.

So, I tried to move the prodigy folder into site packages.

> > > import prodigy  
> > > Traceback (most recent call last):  
> > > File "", line 1, in   
> > > File "/Users/kylescomp/Desktop/prodigy/prodigy/ **init**.py", line 1, in   
> > > from .util import init\_package  
> > > ModuleNotFoundError: No module named 'prodigy.util'

Not sure what else to do but it's been about a week and change and I'm no closer to getting this up and running.

---

<div class="post-metadata">

**Author:** ![kwgood1980](https://avatars.discourse-cdn.com/v4/letter/k/a698b9/32.png) [@kwgood1980](https://support.prodi.gy/u/kwgood1980)\
**Post date:** [March 31, 2021, 1:06pm UTC](https://support.prodi.gy/t/mac-install-issues/4085/2 "2021-03-31T13:06:26Z")

</div>

> [@kwgood1980](#):
>
> Not sure what else to do but it's been about a week and change and I'm no closer to getting this up and running.

I got it, but, it's not pretty. Had to install different virtual environments using pyenv , now I'm fighting some spacy issues.

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<div class="post-metadata">

**Author:** ![ines](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/ines/32/3_2.png) [@ines](https://support.prodi.gy/u/ines)\
**Post date:** [April 2, 2021, 12:32pm UTC](https://support.prodi.gy/t/mac-install-issues/4085/3 "2021-04-02T12:32:19Z")

</div>

Hi! It sounds like you might have ended up in a weird environment state after changing to Python 3.8 or below? spaCy should work fine on all versions of Python, so maybe just try and reinstall the Prodigy wheel from scratch, which should pull in all the correct versions of all libraries it depends on.