# Lost License

**URL:** <https://support.prodi.gy/t/lost-license/5487>\
**Category:** Getting Started\
**Tags:** meta, solved\
**Created:** [March 28, 2022, 5:26pm UTC](https://support.prodi.gy/t/lost-license/5487 "2022-03-28T17:26:10Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![GDB](https://avatars.discourse-cdn.com/v4/letter/g/d78d45/32.png) [@GDB](https://support.prodi.gy/u/GDB)\
**Post date:** [March 28, 2022, 5:26pm UTC](https://support.prodi.gy/t/lost-license/5487/1 "2022-03-28T17:26:10Z")

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We have a license but because of team turnover I can't find it. Can you tell me how to retrieve it? Thanks!

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**Author:** ![ines](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/ines/32/3_2.png) [@ines](https://support.prodi.gy/u/ines)\
**Post date:** [March 28, 2022, 9:11pm UTC](https://support.prodi.gy/t/lost-license/5487/2 "2022-03-28T21:11:53Z")

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Sure, no problem! Just send us an email to contact@explosion.ai and we can track it down for you. (Actually, I just checked and it looks like you already did this, so you should receive a reply shortly 😊)