# JSONL files are not opening citing a charmap codec can't decode byte 0x9d **URL:** \ **Category:** Uncategorized\ **Created:** [September 23, 2023, 3:03pm UTC](https://support.prodi.gy/t/jsonl-files-are-not-opening-citing-a-charmap-codec-cant-decode-byte-0x9d/6806 "2023-09-23T15:03:00Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![kalhosni](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/kalhosni/32/4118_2.png) [@kalhosni](https://support.prodi.gy/u/kalhosni)\ **Post date:** [September 23, 2023, 3:03pm UTC](https://support.prodi.gy/t/jsonl-files-are-not-opening-citing-a-charmap-codec-cant-decode-byte-0x9d/6806/1 "2023-09-23T15:03:01Z")
Hi I tried so many ways to remove spaces and non text characters but the JSONLs are rejected with the "charmap codec can't decode byte 0x9d" error. Please help. I tried on basic text, it works perfectly fine. The dataset I have are resumes written by many different people, in PDF and DOCX formats. I converted them with and without UTF8 but with no luck. ANY IDEAS?? Thanks ---
**Author:** ![ryanwesslen](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/ryanwesslen/32/2969_2.png) [@ryanwesslen](https://support.prodi.gy/u/ryanwesslen)\ **Post date:** [September 24, 2023, 10:54pm UTC](https://support.prodi.gy/t/jsonl-files-are-not-opening-citing-a-charmap-codec-cant-decode-byte-0x9d/6806/2 "2023-09-24T22:54:49Z")
Hi @kalhosni! Thanks for your question and welcome to the Prodigy community 👋 Does this help? > [@Encoding Error while running NER Correct on v1.13 on Windows 11](https://support.prodi.gy/t/encoding-error-while-running-ner-correct-on-v1-13-on-windows-11/6765/6): > > @fabiolus Thank you for this. Had the same issue and error message with input that worked flawlessly in older versions of prodigy. Using "pyhton -X utf8" did the trick. If not, can you run `prodigy stats` and provide your Prodigy version/OS?