# Installation without check the https certificate

**URL:** https://support.prodi.gy/t/installation-without-check-the-https-certificate/6770
**Category:** Uncategorized
**Created:** [August 31, 2023, 4:52pm UTC](https://support.prodi.gy/t/installation-without-check-the-https-certificate/6770 "2023-08-31T16:52:10Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![samux](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@samux](https://support.prodi.gy/u/samux)
#### Post date: [August 31, 2023, 4:52pm UTC](https://support.prodi.gy/t/installation-without-check-the-https-certificate/6770/1 "2023-08-31T16:52:10Z")

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Hi,

I am trying to install Prodigy with this command "pip install prodigy -f [https://XXXX-XXXX-XXXX-XXXX@download.prodi.gy](https://XXXX-XXXX-XXXX-XXXX@download.prodi.gy)" but I have some issues with the certificate. Is it possible to force it to not check the certificate like with ``pip install --trusted-host [pypi.org](http://pypi.org) --trusted-host [pypi.python.org](http://pypi.python.org) xxx" ?

Thank you.

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### Author: ![ryanwesslen](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/ryanwesslen/32/2969_2.png) [@ryanwesslen](https://support.prodi.gy/u/ryanwesslen)
#### Post date: [September 1, 2023, 1:52pm UTC](https://support.prodi.gy/t/installation-without-check-the-https-certificate/6770/2 "2023-09-01T13:52:07Z")

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Hi @samux,

Sorry you’re having issues. We’ll look into an alternative solution but another possible option (may require a certificate) is to download any wheel via browser. If you try [https://download.prodi.gy](https://download.prodi.gy/) then put your license key as the username, you can see and download any wheel file. If this doesn’t work, worst case we can email you wheel files. Let me know if the first option works.

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### Author: ![samux](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@samux](https://support.prodi.gy/u/samux)
#### Post date: [September 4, 2023, 9:08am UTC](https://support.prodi.gy/t/installation-without-check-the-https-certificate/6770/3 "2023-09-04T09:08:45Z")

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Hi Ryan,

I will try it and see if it works with our server.

Thank you for the help.

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### Author: ![samux](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@samux](https://support.prodi.gy/u/samux)
#### Post date: [September 11, 2023, 9:19am UTC](https://support.prodi.gy/t/installation-without-check-the-https-certificate/6770/4 "2023-09-11T09:19:13Z")

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Hi Ryan,

I solved this by first installing "pip-system-certs" using the "--trusted-host xxx" arguments. After that, I installed Prodigy with the wheel file.

Thank you again for the help,  
Sam.
