# Install Issue **URL:** \ **Category:** Getting Started\ **Tags:** install\ **Created:** [January 2, 2026, 1:47pm UTC](https://support.prodi.gy/t/install-issue/7640 "2026-01-02T13:47:11Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![jweizman](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/jweizman/32/2662_2.png) [@jweizman](https://support.prodi.gy/u/jweizman)\ **Post date:** [January 2, 2026, 1:47pm UTC](https://support.prodi.gy/t/install-issue/7640/1 "2026-01-02T13:47:11Z")
Hi I tried everything to install prodigy but it does not work (i’m on Windows): 1/(venv) C:\\>pip install prodigy -f [https://xxxx-xxxx-xxxx-xxxx@download.prodi.gy](https://xxxx-xxxx-xxxx-xxxx@download.prodi.gy) Looking in links: https://\*\*\*\*@download.prodi.gy ERROR: Could not find a version that satisfies the requirement prodigy (from versions: none) ERROR: No matching distribution found for prodigy 2/(venv) C:\\>python -m pip install prodigy --extra-index-url [https://xxxx-xxxx-xxxx-xxxx@download.prodi.gy/index](https://xxxx-xxxx-xxxx-xxxx@download.prodi.gy/index) Looking in indexes: [Simple index](https://pypi.org/simple) , https://\*\*\*\*@download.prodi.gy/index ERROR: Could not find a version that satisfies the requirement prodigy (from versions: none) ERROR: No matching distribution found for prodigy Can you help? thx ---
**Author:** ![honnibal](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/honnibal/32/35_2.png) [@honnibal](https://support.prodi.gy/u/honnibal)\ **Post date:** [January 2, 2026, 1:56pm UTC](https://support.prodi.gy/t/install-issue/7640/2 "2026-01-02T13:56:58Z")
Hi! Sorry you’re having trouble. What version of Python are you using, and what sort of processor architecture is it (ARM, x86)? It looks to me like the combination doesn’t have a supported wheel. If you’re using Python 3.14, try Python 3.13 instead. ---
**Author:** ![jweizman](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/jweizman/32/2662_2.png) [@jweizman](https://support.prodi.gy/u/jweizman)\ **Post date:** [January 3, 2026, 7:52pm UTC](https://support.prodi.gy/t/install-issue/7640/3 "2026-01-03T19:52:35Z")
> [@honnibal](#): > > Python 3.13 instead. Thank you for the quick answer. Using Windows 11 with x86 processor. i tried to install 3.13 & 3.14 . Both has the same issue ---
**Author:** ![honnibal](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/honnibal/32/35_2.png) [@honnibal](https://support.prodi.gy/u/honnibal)\ **Post date:** [January 3, 2026, 7:57pm UTC](https://support.prodi.gy/t/install-issue/7640/4 "2026-01-03T19:57:25Z")
Hmm. Could you try visiting the [https://xxxx-xxxx-xxxx-xxxx@download.prodi.gy/](https://xxxx-xxxx-xxxx-xxxx@download.prodi.gy/index) URL in your browser? Btw just to exclude the simplest thing — you’ve made sure you’re pasting the right license key in for the [xxxx-xxxx-xxxx-xxxx](https://xxxx-xxxx-xxxx-xxxx@download.prodi.gy/index) right? ---
**Author:** ![smn-snkl](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/smn-snkl/32/4666_2.png) [@smn-snkl](https://support.prodi.gy/u/smn-snkl)\ **Post date:** [June 12, 2026, 3:03pm UTC](https://support.prodi.gy/t/install-issue/7640/5 "2026-06-12T15:03:51Z")
I have the same issue. When I go to the page you mentioned @honnibal the latest version I see is 1.12.7 ---
**Author:** ![magdaaniol](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/magdaaniol/32/2787_2.png) [@magdaaniol](https://support.prodi.gy/u/magdaaniol)\ **Post date:** [June 16, 2026, 8:46am UTC](https://support.prodi.gy/t/install-issue/7640/6 "2026-06-16T08:46:54Z")
Welcome to the forum @smn-snkl, If the latest version is 1.12.7 that's probably what your license entitles you to. The license gives you 12 months of free updates. After that you won't have access to newer versions unless you purchase an extension. If you believe you should have access to newer Prodigy versions please email your license key to contact@explosion.ai and we'll check.