# How to ask questions on the forum

**URL:** <https://support.prodi.gy/t/how-to-ask-questions-on-the-forum/6698>\
**Category:** Uncategorized\
**Created:** [July 21, 2023, 7:28pm UTC](https://support.prodi.gy/t/how-to-ask-questions-on-the-forum/6698 "2023-07-21T19:28:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ryanwesslen](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/ryanwesslen/32/2969_2.png) [@ryanwesslen](https://support.prodi.gy/u/ryanwesslen)\
**Post date:** [July 21, 2023, 7:28pm UTC](https://support.prodi.gy/t/how-to-ask-questions-on-the-forum/6698/1 "2023-07-21T19:28:45Z")

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Hi 👋

This forum is to help with [Prodigy](https://prodigy.ai/) questions.

> While this forum may cover spaCy related topics -- especially when they related to Prodigy functionality that uses spaCy -- for reporting bugs or spaCy-specific questions, please use the [spaCy GitHub Discussions forum](https://github.com/explosion/spaCy/discussions).

## Templates

We've created three templates to help you get started:

- Bug Report
- Feature Request
- User Feedback

To use these templates, you'll need to:

1. Start a new topic
2. Click the cyclinder icon \> Insert Template
3. Choose your template by clicking the 📋 icon.

![support-template](https://us1.discourse-cdn.com/flex020/uploads/prodigy/original/2X/8/8cd7f750eadce1d3cbd8615096e5ace8199fd386.gif)

Fill in the template details.

## Reproducible Examples

Please provide a minimum reproducible example of the issue they're facing with **formatted code** when possible. We understand that security or company policies may not allow you to provide details, but remember, the more your provide for us the more and faster we can help.

Please also provide **formatted code only** , **no screenshots of code**. This ensure that the code is searchable and reproducible.

> We're here to help with your Prodigy questions and issues, but remember, we don't support third party tools and libraries.

## Installation issues

Be sure you've read [Prodigy's installation docs](https://prodi.gy/docs/install) first.

We've also created an Installation FAQ:

> [@FAQ Installation](https://support.prodi.gy/t/faq-installation/6653):
>
> We're starting to accumulate common FAQ's on installing Prodigy and getting started based on past user posts. Feel free to add comments if you have any suggestions! ERROR: No matching distribution found for prodigy What version of Python are you running? Run python --version or python3 --version to check. As of Prodigy v1.12.0, Prodigy has support for Python 3.8, 3.9, 3.10, and 3.11 (new for v1.12.x). If not, be sure to install a unique virtual environment and run which python or which pytho…

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<div class="post-metadata">

**Author:** ![ryanwesslen](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/ryanwesslen/32/2969_2.png) [@ryanwesslen](https://support.prodi.gy/u/ryanwesslen)\
**Post date:** [July 21, 2023, 7:29pm UTC](https://support.prodi.gy/t/how-to-ask-questions-on-the-forum/6698/2 "2023-07-21T19:29:15Z")

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