# How long should I expect to wait for a response on my student license application ?

**URL:** https://support.prodi.gy/t/how-long-should-i-expect-to-wait-for-a-response-on-my-student-license-application/1482
**Category:** Getting Started
**Tags:** solved, meta
**Created:** [May 4, 2019, 11:00am UTC](https://support.prodi.gy/t/how-long-should-i-expect-to-wait-for-a-response-on-my-student-license-application/1482 "2019-05-04T11:00:56Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![ldorigo](https://avatars.discourse-cdn.com/v4/letter/l/9e8a1a/32.png) [@ldorigo](https://support.prodi.gy/u/ldorigo)
#### Post date: [May 4, 2019, 11:00am UTC](https://support.prodi.gy/t/how-long-should-i-expect-to-wait-for-a-response-on-my-student-license-application/1482/1 "2019-05-04T11:00:56Z")

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Hi,

I submitted an application for a license to use Prodigy as a student of a degree-granting institution (the university e-mail used in the application is ludor19@student.sdu.dk, which is different from the one registered on this forum account).

I am a bit surprised that I didn't receive any confirmation email - was the application submitted successfully and if so, how long should I expect to wait before hearing back? Prodigy seems to be light years ahead of the other annotation tools I've seen, but I have limited time to get started on my project, so I need to decide whether I should wait or go for an alternative.

Greetings!

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### Author: ![honnibal](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/honnibal/32/35_2.png) [@honnibal](https://support.prodi.gy/u/honnibal)
#### Post date: [May 5, 2019, 3:12pm UTC](https://support.prodi.gy/t/how-long-should-i-expect-to-wait-for-a-response-on-my-student-license-application/1482/2 "2019-05-05T15:12:46Z")

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Hi Luca,

We process the research license requests in batches, as we need to look at them manually. We just sent out a batch of licenses, so you should have received an email today. Let me know if it didn’t come through.

Best,  
Matt

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### Author: ![ldorigo](https://avatars.discourse-cdn.com/v4/letter/l/9e8a1a/32.png) [@ldorigo](https://support.prodi.gy/u/ldorigo)
#### Post date: [May 6, 2019, 4:48pm UTC](https://support.prodi.gy/t/how-long-should-i-expect-to-wait-for-a-response-on-my-student-license-application/1482/3 "2019-05-06T16:48:25Z")

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Got it, can’t wait to get my hands dirty. Thanks!
