# Cannot install updates beyond 1.11.8

**URL:** <https://support.prodi.gy/t/cannot-install-updates-beyond-1-11-8/6398>\
**Category:** Uncategorized\
**Tags:** install\
**Created:** [March 1, 2023, 12:38am UTC](https://support.prodi.gy/t/cannot-install-updates-beyond-1-11-8/6398 "2023-03-01T00:38:35Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![ryanwesslen](https://sea2.discourse-cdn.com/flex020/user_avatar/support.prodi.gy/ryanwesslen/32/2969_2.png) [@ryanwesslen](https://support.prodi.gy/u/ryanwesslen)\
**Post date:** [March 1, 2023, 12:54pm UTC](https://support.prodi.gy/t/cannot-install-updates-beyond-1-11-8/6398/2 "2023-03-01T12:54:20Z")

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hi @kstewart!

Thanks for your question and welcome to the Prodigy community 👋

I'm sorry to hear about the issues. We had a similar problem with x86 Mac last week.

> [@Installing update 1.11.110 on Mac](https://support.prodi.gy/t/installing-update-1-11-110-on-mac/6362/17):
>
> Hi Andy, Sorry to hear you're having troubles still! It looks like the current problem is that you're trying to install in the conda environment that already has 1.11.8 installed. The recommended way would be to create a fresh environment to try the 1.11.10 installation or to uninstall Prodigy in your base environment before installing another version. You can achieve that by using the --upgrade flag of pip. I'll provide the commands for both solutions: In order to create a fresh conda envir…

> [@kstewart](#):
>
> (base) kenyon@Kenyons-MacBook-Pro prodigy % pip install --upgrade prodigy -f ./1.11.10
> 
> Looking in links: ./1.11.10

Can you confirm, but are you pointing to a folder with all six of your wheel files rather than explicitly naming the wheel file? This may be part of the problem.

Like the post above recommends, can you try on a fresh environment?

```bash
conda create --name prodigy_env python=3.9 # you can of course change the name parameter
conda activate prodigy_env
pip install prodigy -f prodigy-1.11.11-cp39-cp39-macosx_11_0_x86_64.whl

```

Alternatively, if that doesn't work, we typically recommend using `venv` instead of `conda`

```bash
python3.9 -m venv venv
source venv/bin/activate
pip install -f prodigy-1.11.11-cp39-cp39-macosx_11_0_x86_64.whl

```

Let me know if either of these suggestions help.

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