# Cannot download prodigy on Mac
**URL:** https://support.prodi.gy/t/cannot-download-prodigy-on-mac/4359
**Category:** Getting Started
**Tags:** install, mac
**Created:** [June 24, 2021, 9:41pm UTC](https://support.prodi.gy/t/cannot-download-prodigy-on-mac/4359 "2021-06-24T21:41:04Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@hhh4001](https://support.prodi.gy/u/hhh4001)
#### Post date: [June 24, 2021, 9:41pm UTC](https://support.prodi.gy/t/cannot-download-prodigy-on-mac/4359/1 "2021-06-24T21:41:04Z")
Hi, when I try to download prodigy on my macbook it gives the error message " **There is no application set to open the document “prodigy-1.10.8-cp36.cp37.cp38-cp36m.cp37m.cp38-macosx\_10\_14\_x86\_64 (2).whl”.**"
I also don't have any coding experience, so I'm not sure how to troubleshoot. I'm trying to download it into a new environment (i have anaconda already downloaded) Any help would be greatly appreciated.thank you!
---
### Author:  [@ines](https://support.prodi.gy/u/ines)
#### Post date: [June 25, 2021, 3:22am UTC](https://support.prodi.gy/t/cannot-download-prodigy-on-mac/4359/2 "2021-06-25T03:22:05Z")
Hi! I think one problem here is that you've probably downloaded the `.whl` file multiple times, so it automatically added the `(2)` at the end of the file name. However, `pip` _really_ cares about the filename, because it tells it whether the wheel file is compatible. So removing the `(2)` or installing the original file you downloaded with `pip install` should work as expected:
```bash
pip install prodigy-1.10.8-cp36.cp37.cp38-cp36m.cp37m.cp38-macosx_10_14_x86_64.whl
```