# Getting Started **URL:** https://support.prodi.gy/c/getting-started/7.md [Latest](https://support.prodi.gy/latest.md) · [Categories](https://support.prodi.gy/categories.md) · [Tags](https://support.prodi.gy/tags.md) --- ## [FAQ Installation](https://support.prodi.gy/t/faq-installation/6653)
**Author:** [@ryanwesslen](https://support.prodi.gy/u/ryanwesslen)\ **Replies:** 0\ **Last updated:** [July 4, 2023, 5:31pm UTC](https://support.prodi.gy/t/faq-installation/6653 "2023-07-04T17:31:47Z")
We're starting to accumulate common FAQ's on installing Prodigy and getting started based on past user posts. Feel free to add comments if you have any suggestions! ERROR: No matching distribution found for prodigy What… --- ## [About the Getting Started category](https://support.prodi.gy/t/about-the-getting-started-category/6650)
**Author:** [@ryanwesslen](https://support.prodi.gy/u/ryanwesslen)\ **Replies:** 0
Use this category if you're getting started with Prodigy. Posts include questions on licenses, getting or installing Prodigy, formatting your input data, or problems running your first recipe. Or ask your own question! --- ## [Install Issue](https://support.prodi.gy/t/install-issue/7640)
**Author:** [@jweizman](https://support.prodi.gy/u/jweizman)\ **Replies:** 5\ **Last updated:** [June 16, 2026, 8:46am UTC](https://support.prodi.gy/t/install-issue/7640 "2026-06-16T08:46:54Z")
Hi I tried everything to install prodigy but it does not work (i’m on Windows): 1/(venv) C:\\\>pip install prodigy -f https://xxxx-xxxx-xxxx-xxxx@download.prodi.gy Looking in links: https://\*\*\*\*@download.prodi.gy ERROR… --- ## [failed to buy membership](https://support.prodi.gy/t/failed-to-buy-membership/6316)
**Author:** [@Jude](https://support.prodi.gy/u/Jude)\ **Replies:** 2\ **Last updated:** [February 18, 2026, 6:04am UTC](https://support.prodi.gy/t/failed-to-buy-membership/6316 "2026-02-18T06:04:35Z")
i cant buy membership --- ## [ERROR: No matching distribution found for prodigy](https://support.prodi.gy/t/error-no-matching-distribution-found-for-prodigy/7607)
**Author:** [@alex](https://support.prodi.gy/u/alex)\ **Replies:** 3\ **Last updated:** [September 5, 2025, 12:18pm UTC](https://support.prodi.gy/t/error-no-matching-distribution-found-for-prodigy/7607 "2025-09-05T12:18:22Z")
Order ID is #EX8197 (venv3.10) alex@vm:~/$ python -m pip install prodigy -f https://\@download.prodi.gy Looking in links: https://\*\*\*\*@download.prodi.gy ERROR: Could not find a version that satisfies the requi… --- ## [Double-spaces preventing manual span annotations](https://support.prodi.gy/t/double-spaces-preventing-manual-span-annotations/7558)
**Author:** [@sobird](https://support.prodi.gy/u/sobird)\ **Replies:** 1\ **Last updated:** [May 13, 2025, 9:15am UTC](https://support.prodi.gy/t/double-spaces-preventing-manual-span-annotations/7558 "2025-05-13T09:15:37Z")
Hi folks! Just started with Prodigy, and I've been using the spancat\_food\_ingredients spacy project as a scaffold for learning. I noticed there were a lot of examples where I wasn't able to annotate the full span that … --- ## [Unable to install Prodigy 1.18.0](https://support.prodi.gy/t/unable-to-install-prodigy-1-18-0/7550)
**Author:** [@begnini](https://support.prodi.gy/u/begnini)\ **Replies:** 1\ **Last updated:** [April 29, 2025, 1:04pm UTC](https://support.prodi.gy/t/unable-to-install-prodigy-1-18-0/7550 "2025-04-29T13:04:08Z")
I'm trying to install the latest version of Prodigy; however, the latest version showing in my system is 1.15.8. Below is the command line output showing the problem: ~/anaconda3/bin/pip3 install prodigy==1.18.0 --extr… --- ## [Implementing Clickable PDF Annotations in pdf.spans.manual](https://support.prodi.gy/t/implementing-clickable-pdf-annotations-in-pdf-spans-manual/7519)
**Author:** [@sankrim](https://support.prodi.gy/u/sankrim)\ **Replies:** 7\ **Last updated:** [April 18, 2025, 12:53pm UTC](https://support.prodi.gy/t/implementing-clickable-pdf-annotations-in-pdf-spans-manual/7519 "2025-04-18T12:53:06Z")
Hello, I am currently using the pdf.spans.manual recipe to annotate a PDF document. I have successfully implemented the focus option to walk through individual text blocks for annotation. However, I would like to enhanc… --- ## [Update Prodigy to latest version](https://support.prodi.gy/t/update-prodigy-to-latest-version/4145)
**Author:** [@pdg\_usr](https://support.prodi.gy/u/pdg_usr)\ **Replies:** 3\ **Last updated:** [March 26, 2025, 11:14am UTC](https://support.prodi.gy/t/update-prodigy-to-latest-version/4145 "2025-03-26T11:14:09Z")
Hello, please forgive my trivial question, but I got an e-mail with the latest version of Prodigy, that has .whl files. How do I update the software? My system is Windows 10. --- ## [Prodigy academic licenses](https://support.prodi.gy/t/prodigy-academic-licenses/2544)
**Author:** [@thiemowa](https://support.prodi.gy/u/thiemowa)\ **Replies:** 18\ **Last updated:** [April 16, 2024, 11:39am UTC](https://support.prodi.gy/t/prodigy-academic-licenses/2544 "2024-04-16T11:39:18Z")
Dear prodigy team, my name is Thiemo and I am a researcher from the University of St.Gallen in Switzerland. Our research team is working with corpora in argumentation mining to build adaptive learning tools and we are c… --- ## [Session Progress Bar](https://support.prodi.gy/t/session-progress-bar/7151)
**Author:** [@AnonProdigyUser](https://support.prodi.gy/u/AnonProdigyUser)\ **Replies:** 2\ **Last updated:** [March 21, 2024, 10:42am UTC](https://support.prodi.gy/t/session-progress-bar/7151 "2024-03-21T10:42:57Z")
Hello, I am pretty new to Prodigy and wanted to ask if there is a way to save the progress of one session\_id throughout the annotation process? For example: If I had a dataset with around 300 samples and 10 session\_ids … --- ## [NER.manual Labels not changing](https://support.prodi.gy/t/ner-manual-labels-not-changing/7072)
**Author:** [@HAL9000](https://support.prodi.gy/u/HAL9000)\ **Replies:** 4\ **Last updated:** [February 9, 2024, 11:47am UTC](https://support.prodi.gy/t/ner-manual-labels-not-changing/7072 "2024-02-09T11:47:43Z")
I had some trouble getting Prodigy working with my JupyterLab and in the end I just tried every solution on the web repeatedly until it eventually it "works" ( I say works in inverted commas as the trouble installing it … --- ## [Is it possible to install Prodigy on Google Colab Pro?](https://support.prodi.gy/t/is-it-possible-to-install-prodigy-on-google-colab-pro/5416)
**Author:** [@yllwpr](https://support.prodi.gy/u/yllwpr)\ **Replies:** 3\ **Last updated:** [December 11, 2023, 1:47pm UTC](https://support.prodi.gy/t/is-it-possible-to-install-prodigy-on-google-colab-pro/5416 "2023-12-11T13:47:38Z")
I would like to use Prodigy on Google Colab Pro in combination with Google Drive, since GPUs can be used there. Has anyone already used Prodigy on Google Colab and can tell me if this worked well? --- ## [two EntityRecognizers](https://support.prodi.gy/t/two-entityrecognizers/6939)
**Author:** [@2020jyc](https://support.prodi.gy/u/2020jyc)\ **Replies:** 4\ **Last updated:** [November 28, 2023, 4:30pm UTC](https://support.prodi.gy/t/two-entityrecognizers/6939 "2023-11-28T16:30:46Z")
i just started working on prodigy. Based upon EntityLinking example, it looks there are prodigy.models.ner.EntityRecognizer and spacy.pipeline.EntityRecognizer. all these classes under Prodigy should be under spacy? … --- ## [How to access prodigy on windows 11 system](https://support.prodi.gy/t/how-to-access-prodigy-on-windows-11-system/6642)
**Author:** [@sushantp](https://support.prodi.gy/u/sushantp)\ **Replies:** 2\ **Last updated:** [July 3, 2023, 7:03am UTC](https://support.prodi.gy/t/how-to-access-prodigy-on-windows-11-system/6642 "2023-07-03T07:03:07Z")
how to install prodigy on windows 11 and how I do image annotation using prodigy tool --- ## [Support for Python 3.11 needed](https://support.prodi.gy/t/support-for-python-3-11-needed/6627)
**Author:** [@simon.gurcke](https://support.prodi.gy/u/simon.gurcke)\ **Replies:** 2\ **Last updated:** [June 29, 2023, 1:42pm UTC](https://support.prodi.gy/t/support-for-python-3-11-needed/6627 "2023-06-29T13:42:45Z")
We need to install Prodigy as one of many dependencies in our Python project which is being upgraded to Python 3.11. It does appear that neither Prodigy v1.11 nor the alpha v1.12 have wheels for Python 3.11. Would you g… --- ## [prodigy installation without pip](https://support.prodi.gy/t/prodigy-installation-without-pip/6632)
**Author:** [@nlp\_newbie](https://support.prodi.gy/u/nlp_newbie)\ **Replies:** 1\ **Last updated:** [June 26, 2023, 2:19pm UTC](https://support.prodi.gy/t/prodigy-installation-without-pip/6632 "2023-06-26T14:19:35Z")
Hi Guys, My company bought 10 licenses for prodigy, but I'm struggling to get these installed. I'm working on a secure network, and we're not allowed to use pip to install software. The pypi site is blocked by our corp… --- ## [Download with an inactive license?](https://support.prodi.gy/t/download-with-an-inactive-license/6614)
**Author:** [@TJC](https://support.prodi.gy/u/TJC)\ **Replies:** 1\ **Last updated:** [June 19, 2023, 12:05pm UTC](https://support.prodi.gy/t/download-with-an-inactive-license/6614 "2023-06-19T12:05:57Z")
Hi, after the 12 months of free upgrades (company license) - will we still be able to download from your servers the latest version that has been published during this time window (or do we have to download the required… --- ## [installation of prodigy on Windows 10](https://support.prodi.gy/t/installation-of-prodigy-on-windows-10/6593)
**Author:** [@vks1947](https://support.prodi.gy/u/vks1947)\ **Replies:** 7\ **Last updated:** [June 8, 2023, 11:29pm UTC](https://support.prodi.gy/t/installation-of-prodigy-on-windows-10/6593 "2023-06-08T23:29:51Z")
I am not able to install prodigy. I get the follwing errror when I enter the command :pip install prodigy-1.11.14-cp310-cp310-win\_amd64.whl -f ./ --no-index ERROR: Could not find a version that satisfies the requiremen… --- ## [400 Client Error when trying to install prodigy using poetry](https://support.prodi.gy/t/400-client-error-when-trying-to-install-prodigy-using-poetry/5212)
**Author:** [@nix411](https://support.prodi.gy/u/nix411)\ **Replies:** 7\ **Last updated:** [September 23, 2022, 8:45pm UTC](https://support.prodi.gy/t/400-client-error-when-trying-to-install-prodigy-using-poetry/5212 "2022-09-23T20:45:54Z")
I'm trying to install prodigy using poetry but I get the following error (omitted everything after ? with ...) 400 Client Error: Bad Request for url: https://s3.eu-west-1.amazonaws.com/data.prodi.gy/dist/prodigy-1.11.7-… --- ## [Prodigy checkout](https://support.prodi.gy/t/prodigy-checkout/6483)
**Author:** [@Mohammad](https://support.prodi.gy/u/Mohammad)\ **Replies:** 3\ **Last updated:** [April 10, 2023, 11:34am UTC](https://support.prodi.gy/t/prodigy-checkout/6483 "2023-04-10T11:34:38Z")
Hello, Today I have paid prodigy Personal from my card the money has been taken but license not downloaded . --- ## [Prodigy Company license](https://support.prodi.gy/t/prodigy-company-license/6451)
**Author:** [@Mohammad](https://support.prodi.gy/u/Mohammad)\ **Replies:** 1\ **Last updated:** [March 27, 2023, 12:01pm UTC](https://support.prodi.gy/t/prodigy-company-license/6451 "2023-03-27T12:01:03Z")
I want to pay Prodigy Company license but I want to know how many users can use and for each have their own login credentials and annotations and each user can work on his project ? --- ## [academic licence](https://support.prodi.gy/t/academic-licence/6425)
**Author:** [@Tiziri](https://support.prodi.gy/u/Tiziri)\ **Replies:** 1\ **Last updated:** [March 13, 2023, 12:16pm UTC](https://support.prodi.gy/t/academic-licence/6425 "2023-03-13T12:16:00Z")
Please, where can I find the information about my free license so that I can download and install it? Thank you in advance for your response. Best regards!" --- ## [How to download the dataset I annotated using the prodigy tool in json format？](https://support.prodi.gy/t/how-to-download-the-dataset-i-annotated-using-the-prodigy-tool-in-json-format/6400)
**Author:** [@Zanejins](https://support.prodi.gy/u/Zanejins)\ **Replies:** 3\ **Last updated:** [March 6, 2023, 4:07pm UTC](https://support.prodi.gy/t/how-to-download-the-dataset-i-annotated-using-the-prodigy-tool-in-json-format/6400 "2023-03-06T16:07:51Z")
From the prodigy documentation, I can use the following command to download the annotated dataset to the local computer, but the data set is in the format of spacy. I want to get the data set in json format. How can I as… --- ## [Apply for a free educational license](https://support.prodi.gy/t/apply-for-a-free-educational-license/6415)
**Author:** [@Tiziri](https://support.prodi.gy/u/Tiziri)\ **Replies:** 1\ **Last updated:** [March 6, 2023, 3:13pm UTC](https://support.prodi.gy/t/apply-for-a-free-educational-license/6415 "2023-03-06T15:13:33Z")
Hi prodigy folks, In the FAQ section, it says that "students can apply for a temporary license to use Prodigy for free in their research". I would like to use Prodigy for annotation in my end-of-studies internship proje… --- ## [Installing update 1.11.110 on Mac](https://support.prodi.gy/t/installing-update-1-11-110-on-mac/6362)
**Author:** [@andyhegedus](https://support.prodi.gy/u/andyhegedus)\ **Replies:** 33\ **Last updated:** [March 3, 2023, 8:49pm UTC](https://support.prodi.gy/t/installing-update-1-11-110-on-mac/6362 "2023-03-03T20:49:23Z")
Hi, Pardon my ignorance, I received an email with notification of an update version 1.11.10 and clicked the download button. It downloaded a folder entitled "mac" with several .whl files. What is the next step in inst… --- ## [I am a undergraduate student.Now I am prepared for my undergraduate projects. How to apply for an education license.Looking for your reply.](https://support.prodi.gy/t/i-am-a-undergraduate-student-now-i-am-prepared-for-my-undergraduate-projects-how-to-apply-for-an-education-license-looking-for-your-reply/6392)
**Author:** [@Zanejins](https://support.prodi.gy/u/Zanejins)\ **Replies:** 2\ **Last updated:** [February 28, 2023, 1:06am UTC](https://support.prodi.gy/t/i-am-a-undergraduate-student-now-i-am-prepared-for-my-undergraduate-projects-how-to-apply-for-an-education-license-looking-for-your-reply/6392 "2023-02-28T01:06:23Z")
I am a undergraduate student.Now I am prepared for my undergraduate projects.How to apply for an education license.Looking for your reply. --- ## [I keep receiving this error even tho spaCy 3.5 is installed](https://support.prodi.gy/t/i-keep-receiving-this-error-even-tho-spacy-3-5-is-installed/6355)
**Author:** [@dazaink](https://support.prodi.gy/u/dazaink)\ **Replies:** 3\ **Last updated:** [February 9, 2023, 3:50pm UTC](https://support.prodi.gy/t/i-keep-receiving-this-error-even-tho-spacy-3-5-is-installed/6355 "2023-02-09T15:50:39Z")
WARNING: The script spacy.exe is installed in 'C:\\Users\\thd6c2\\AppData\\Roaming\\Python\\Python38\\Scripts' which is not on PATH. Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-… --- ## [In how many machines can I use my interim licence key?](https://support.prodi.gy/t/in-how-many-machines-can-i-use-my-interim-licence-key/6343)
**Author:** [@SLeivaditi](https://support.prodi.gy/u/SLeivaditi)\ **Replies:** 2\ **Last updated:** [February 3, 2023, 1:48pm UTC](https://support.prodi.gy/t/in-how-many-machines-can-i-use-my-interim-licence-key/6343 "2023-02-03T13:48:45Z")
Hi there, I am students and I received an interim licence for my research. I would like to ask in how many machine can I use it. Is it possible to set up my prodigy project locally and move it to a slurm cluster later, … --- ## [Duplicate annotations in output](https://support.prodi.gy/t/duplicate-annotations-in-output/4961)
**Author:** [@cheyanneb](https://support.prodi.gy/u/cheyanneb)\ **Replies:** 53\ **Last updated:** [January 27, 2023, 5:43pm UTC](https://support.prodi.gy/t/duplicate-annotations-in-output/4961 "2023-01-27T17:43:41Z")
Hi, We have an input .jsonl file with 1000 pre-annotated documents. We have multiple users (3) working on the same dataset. The output contained 1025 annotations for all users, so the users annotated 25 of the documents… [Next page](https://support.prodi.gy/c/getting-started/7.md?page=1)